Service support

Provide full service

Our service

As a Stuthings customer, we provide comprehensive and professional service for your equipment.
Through our global Customer Service Platform (CSD), our service engineers can provide timely telephone support, remote assistance and necessary on-site support.
Our after-sales service will provide you with guaranteed quality, manufacturer’s original spare parts, and provide maximum production reliability for maintenance, repair and upgrades.

Service items

专家支持

Expert support

Stuthings provides product expertise, with technical engineers available to support you via remote assistance, over the phone or directly on-site when necessary.

维修

Repair

Stuthings provides fast repair services. Our expert technicians thoroughly inspect your instrument and provide repairs efficiently, saving you time and money.

安装

Install

We serve your various installation needs with expert on-site installation and remote support.

备件、消耗品和附件

Spare parts, consumables and accessories

Keep your instrument running smoothly with our expert parts support.

预防性维护

Preventive maintenance

Keep your equipment running reliably at its highest efficiency and reduce the risk of costly breakdowns with regular maintenance

服务合同

Service contract

Stuhings will customize your service contract according to your specific needs to ensure your legitimate rights and interests.

产品分析

Product analysis

We have a professional team of engineers and analytical instruments to conduct more in-depth and detailed fault analysis and testing. This enables rapid development of personalized solutions.

校准和认证

Calibration and certification

Stuhings ensures our products comply with local and global regulations.

Global service platform

China

Telephone

+86-15356037097

Connect

Global

Telephone

+86-13567416699

Connect

On-line

Mail

sales@sti.cn

Connect
专业估价

Professional valuation

Based on a comprehensive system inspection, we provide you with a detailed equipment assessment and develop feasible upgrade and improvement plans for you. We prepare a non-binding list of recommended items for you, including all necessary preventive maintenance work as well as required spare and wear parts. In addition, we provide all necessary services for factory relocation – from dismantling to assembly and safe start-up in the new factory

专家支持

Expert support

We have a team of experts with rich experience and technical excellence. These experts have extensive knowledge and deep experience in their respective fields. No matter what problem or challenge a client faces, our experts quickly and accurately identify the core issue and provide a solution.