Our service
As a Stuthings customer, we provide comprehensive and professional service for your equipment.
Through our global Customer Service Platform (CSD), our service engineers can provide timely telephone support, remote assistance and necessary on-site support.
Our after-sales service will provide you with guaranteed quality, manufacturer’s original spare parts, and provide maximum production reliability for maintenance, repair and upgrades.
Service items
Expert support
Stuthings provides product expertise, with technical engineers available to support you via remote assistance, over the phone or directly on-site when necessary.
Repair
Stuthings provides fast repair services. Our expert technicians thoroughly inspect your instrument and provide repairs efficiently, saving you time and money.
Install
We serve your various installation needs with expert on-site installation and remote support.
Spare parts, consumables and accessories
Keep your instrument running smoothly with our expert parts support.
Preventive maintenance
Keep your equipment running reliably at its highest efficiency and reduce the risk of costly breakdowns with regular maintenance
Service contract
Stuhings will customize your service contract according to your specific needs to ensure your legitimate rights and interests.
Product analysis
We have a professional team of engineers and analytical instruments to conduct more in-depth and detailed fault analysis and testing. This enables rapid development of personalized solutions.
Calibration and certification
Stuhings ensures our products comply with local and global regulations.